Understanding Digital Disclosures

A digital disclosure, also called a disclosure statement, is a transparent communication tool between businesses and customers. It clarifies the terms and conditions of financial transactions, ensuring customers understand what they are endorsing. Signing the disclosure binds both parties in a mutual agreement.

Why Are Disclosures Crucial?

Disclosures clarify contract terms, conditions, exclusions, and inclusions, articulating the business's commitments and expectations. This allows for any queries about the offered products or services. Customer consent to the terms is shown by their signature, acknowledging their satisfaction and agreement.

Combatting Fraudulent Charges

When a cardholder denies authorizing a purchase, businesses can counteract by presenting evidence such as the purchaser’s photo ID, authorization disclosure, or signature, empowering them to challenge fraudulent allegations.

Addressing Service Disputes

When a cardholder argues that a product or service was subpar or not as described, a disclosure confirming customer satisfaction at the point of sale, backed by their signature, can be pivotal in contesting such claims.

Harnessing Disclosures to Ward Off Chargebacks

Harnessing Disclosures to Ward Off Chargebacks" involves the strategic use of comprehensive information disclosures during transactions to proactively mitigate the risk of chargebacks

Chargebacks

With 81% of chargebacks possibly deceptive, fraudsters are skilled at exploiting gaps to exploit free services or products, posing a challenge for businesses to identify genuine customers from potential fraudsters.

Payment Security and Checkout

Tailored disclosures during checkout, requiring additional signatures, confirm product or service delivery and validate customer satisfaction, addressing chargeback reasons and requiring customer endorsements

Sky's Proactive Disclosures

Tailored disclosures during checkout, requiring additional signatures, confirm product or service delivery and validate customer satisfaction, addressing chargeback reasons and requiring customer endorsements

Get in Touch With Us!

  • Office Address
    333 West Vine St, 18th floor Lexington, KY 40507
  • Phone Number
    (844) 398-3884
  • Email Us
    support@skysystemz.com sales@skysystemz.com

Frequently Asked Questions

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Sky offers next day funding, so Sky Paymentz customers will receive any payments made on Monday by 9:00 PM ET on Tuesday. Any payments during the weekend will be received on Tuesday. More information can be found in our help center - https://support.skysystemz.com/hc/en-us/articles/4408459370644-When-will-I-typically-receive-deposits

Yes. After completing the 5 minute registration process you can immediately start processing payments by using the Sky Systemz mobile application ( App Store) ( Google Play) or by logging into SkySystemz.com you can take a manual payment. You will then receive an email and phone call from your dedicated account manager to assist with any hardware purchases and the setup of your Sky account.

Sky asks basic business and personal questions during registration, such as name, address, EIN, and banking information. It takes approximately 5 minutes to complete our registration and begin processing payments. However, Sky uses next generation underwriting and verification technology to identify you as the business owner and to verify your business. If you do not answer questions accurately, we may ask additional questions or require documentation such as processing statements, drivers license, or business licenses for verification purposes.

Sky first attempts to verify your identity and ownership with the last 4 of your social security number. If we are unable to verify, we will require the full social security number to satisfy federal and state guidelines surrounding Knowing Your Customer (KYC) and Anti Money Laundering (AML).

Sky does sell equipment and offers special discount incentives for merchants that provide three recent processing statements. Sky also offers a $50 credit for every $5,000 processed in the first billing cycle for hardware purchases made during the first billing cycle. You can make purchases from the Sky online store

Sky’s service is nationwide but our physical presence to offer personalized customer service and POS setups is in three states, Kentucky, Tennessee, and Indiana and the metropolitan areas of St. Louis and Orlando.

Yes, Sky can assist with the transition and as a subscriber to Cloud Servicez we can rebuild your website if you prefer. This will keep all of your services, both in store and online in one place.

Yes. Sky Cloud Servicez offers two plans with Pro and Pro+ to build, host, and maintain custom websites. The typical buildout time is 1-2 weeks.

Sky’s support team and your dedicated account manager are available by text, email, or phone. We are always here when you need us.

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