Brian Nichols (CEO)

Brian Nichols, CEO of Sky Systemz, is a McGraw-Hill author and former fund manager. Sky, a spinoff from his analytics venture, addresses the vital market need for personalized service and cloud-based software for medium-sized businesses. Based near Lexington, KY, Brian, a philanthropist and angel investor, values family, travel, and supporting small business growth. Married 15 years with two children.

Operations Team

Walter Lukken Jr. Interim Chief Operations Officer
Natalie Nichols Vice President of Operations
Lynn Weber Vice President of Business Continuity
Jessica Newsome Vice President of Underwriting
Iris Mitchell Executive Assistant to the CEO
Slade Ransdell Director of Human Resources
Christopher Thompson Risk & Underwriting Analyst
Joshua Bolen Senior Account Manager
Cheryl Frasure Account Manager
Logan Conn Lead Customer Success Agent
Joshua Hoskins Customer Success Agent
Tristan Dawahare Operations Manager
Tyler Stephens Fulfillment Manager
Michael Follmer MobileIT Specialist
Joshua Boggs Website Designer
Matt Dawahare Finance & Expense Coordinator

Product Team

Mike Malott Chief Product Officer
Joel Steele Chief Technology Officer
Erik Van Dootingh Head Of Skyfi
Andrew Rice Vice President of Product
Jonathan Turner SkyFi Senior Technical Analyst
Peyton Owens Software Engineer
Mikelle Robinson Front-End Developer
Wes Robinson Back-End Developer

Sales Team

Jason Reed Chief Sales Officer
Steve Bugg Vice President of Strategic Sales
Adam Ramirez Director of CRM
Teri Traynor Director of Outsourcing
Jp Gound Director of Client Relations
Sawyer Ransdell Client Relationship Manager
Jesus Valdez Data Analyst
Misty Porter Sales Support Administrator
Don Katzman Regional Sales Manager
Joseph Stone Regional Sales Manager
Shianne Black Regional Sales Manager
Todd Duff Regional Sales Manager

Get in Touch With Us!

  • Office Address
    333 West Vine St, 18th floor Lexington, KY 40507
  • Phone Number
    (844) 398-3884
  • Email Us

Frequently Asked Questions

We serve as a convenient resource for users, customers, or readers to find solutions to
their queries without the need for direct contact with customer support

Sky offers next day funding, so Sky Paymentz customers will receive any payments made on Monday by 9:00 PM ET on Tuesday. Any payments during the weekend will be received on Tuesday. More information can be found in our help center -

Yes. After completing the 5 minute registration process you can immediately start processing payments by using the Sky Systemz mobile application ( App Store) ( Google Play) or by logging into you can take a manual payment. You will then receive an email and phone call from your dedicated account manager to assist with any hardware purchases and the setup of your Sky account.

Sky asks basic business and personal questions during registration, such as name, address, EIN, and banking information. It takes approximately 5 minutes to complete our registration and begin processing payments. However, Sky uses next generation underwriting and verification technology to identify you as the business owner and to verify your business. If you do not answer questions accurately, we may ask additional questions or require documentation such as processing statements, drivers license, or business licenses for verification purposes.

Sky first attempts to verify your identity and ownership with the last 4 of your social security number. If we are unable to verify, we will require the full social security number to satisfy federal and state guidelines surrounding Knowing Your Customer (KYC) and Anti Money Laundering (AML).

Sky does sell equipment and offers special discount incentives for merchants that provide three recent processing statements. Sky also offers a $50 credit for every $5,000 processed in the first billing cycle for hardware purchases made during the first billing cycle. You can make purchases from the Sky online store

Sky’s service is nationwide but our physical presence to offer personalized customer service and POS setups is in three states, Kentucky, Tennessee, and Indiana and the metropolitan areas of St. Louis and Orlando.

Yes, Sky can assist with the transition and as a subscriber to Cloud Servicez we can rebuild your website if you prefer. This will keep all of your services, both in store and online in one place.

Yes. Sky Cloud Servicez offers two plans with Pro and Pro+ to build, host, and maintain custom websites. The typical buildout time is 1-2 weeks.

Sky’s support team and your dedicated account manager are available by text, email, or phone. We are always here when you need us.

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