Increase Social Media Engagement with your Customers
Reviewz by Sky is a way for your business to capture reviews and likes while increasing customer engagement on your social media channels. One of the biggest factors in convincing customers to buy your product or service is through social proof. Social proof is being able to show proof that someone is actually shopping at your store, eating at your restaurant or utilizing your services. Reviewz by Sky helps you accomplish just that.
Thanks to the internet, anything in the world is just a mouse click or finger tap away. Customers are also much more educated about the products they buy than they were just 10 years ago. Shoppers are making fewer impulse purchases and spending much more time reading product and customer reviews before making a decision. In fact, research by BrightLocal shows that 97% of consumers use reviews to search for local businesses and services. If you aren’t collecting reviews or encouraging engagement on your social media pages, you risk losing new customers before they even walk in the door.
Sky has made getting reviews for your social pages easy! Under your Point of Sale settings in your dashboard, you can easily add links to your Facebook and Google business pages. Once these fields are filled in, the icons for Facebook and Google will populate at the bottom of all digital receipts. We have also added a ‘follow-up’ custom text field so you can encourage your customers to view the receipt to leave a review. Once your client opens the receipt link, they just need to simply click either icon at the bottom of the page that says, "Review Us On [Social Page].
This is also a great way to encourage your customers to use Sky Rewardz. Rewardz is a true rewards program that allows your customers to earn points for their purchases. One way you could incentivize your customers to leave a review, like your page or add pictures to their reviews is through offering bonus rewards for their review. Another way is by offering a digital gift card to your business for the review. Most positive reviews never get added unless you ask, or compensate, your customers for them. So don’t let the negative reviews skew your ratings online.
So, if you’re a medium-sized business looking for a way to capture customer reviews to increase engagement on social media, look no further than SKY Systemz. Our Operationz & Business Management Suites of software is versatile and can handle all of your products, services, inventory, and merchant preferences. Not only do we provide the most versatile software available on the market, but we also offer “Pass the Fee" built right into your dashboard. Passing the fee allows your customers to pay credit card processing fees, instead of cutting into your bottom line. While this is optional, almost half of Sky merchants utilize this feature. If passing the fee is not for you, we still offer the lowest rates in the industry. If you process at least $20k a month, we are willing to negotiate custom pricing.
And at Sky, we like to offer a 30 day challenge. Sign up for free with no contracts or commitments. If after 30 days you aren’t satisfied with our software, services or rates, you can simply let us know you’d like to discontinue services. No hard feelings, but we don’t think you’ll want to switch back! To get started, please fill out the request form below and a member of our team will contact you within the next 24 hours!